The Return Drop The Return Drop

We’ve made our in-store experience even better by adding even more return options. With the exception of Anchorage, AK, we’re now accepting eligible returns from Carhartt, Hanes, Levi’s and more — for free!

Find A Store

Follow these steps to return items from participating retailers.

  • Begin your return on the participating retailer’s website
  • Select Kohl’s Dropoff option (if available)
  • The retailer will email you a QR code
  • Bring the item(s) you’re returning to Kohl’s and show the QR code on your smartphone to a Kohl’s associate in store
  • We’ll pack, label and ship your return for free

What’s more convenient than easy returns? While you’re at your local Kohl’s, take a moment to discover what’s new from an expanded home collection to the latest looks for the family. Remember to get the most out of every time you shop with stacked savings, Kohl’s Rewards® and Kohl’s Cash®!

While we manage your return, make sure to check out what’s new in our stores and don’t forget to stack your coupons on your purchases!

Note: Some items might not be eligible for THE RETURN DROP @ KOHL’S™. Confirm eligibility with the original retailer.